In recognition of the essential nature of the maintenance services being provided, Zetro has been appointed as the Designated Authorized Contractor (DAC) by the Royal Malaysian Air Force (RMAF) and the Malaysian Department of Civil Aviation (DCA). Considering the critical and security aspects of the said services, the RMAF has incorporated about 200 Zetro personnel into the RMAF Volunteer Reserve, so as to ensure the continued provision of maintenance services both during peace and war-time. Zetro adopts the ISO 9001: 2000 Quality Management System Requirement as the principle for designing Quality System. The extent of this Quality Management System established is based on the nature of our organization, complexity and interaction of the processes and competence of our personnel. Zetro has been certified to MSO ISO 9001 : 2008 (Registration Number : AR2982) and maintains currency through regular audits by the appropriate accreditation agencies.